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Accessibility

Consorci de l’Auditori i l’Orquestra (hereinafter referred to as the Consortium) has undertaken to make its websites accessible in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 and Royal Decree 1112/2018 of 7 September.
This accessibility declaration applies to www.auditori.cat.


Compliance situation
This website is fully in accordance with Royal Decree 1112/2018 of 7 December.

Inaccessible content
The content set out below is not accessible for the following reasons:
 Lack of conformity with Royal Decree 1112/2018 of 7 September.
- There are occasional publishing errors in some webpages in both HTML content and final documents, published subsequent to 20 September 2018.

 Disproportionate loading.
- Not applicable.


Drafting of the accessibility declaration
This declaration was drafted on 11 February 2021. The method used to draft the declaration was an assessment carried out by Oma Technologies SL. The last revision of the declaration was performed on 11 February 2021.

Submission of suggestions, complaints or claims
Any person may demand compliance with the accessibility requirements through comunicacio@auditori.cat, https://www.auditori.cat/contacte, or by telephone on 932 47 93 00 or in person at Carrer Lepant, 150, Barcelona (postcode 08013).
Requests for accessible information and complaints may be made by writing to Consorci de l’Auditori i l’Orquestra at the address Carrer Lepant, 150, Barcelona (postcode 08013) or by using the form at https://www.auditori.cat/contacte.
In the event of disagreement with the response to the request for accessible information or the submission of a complaint, the person concerned may make a claim in writing to Consorci de l’Auditori i l’Orquestra at the address Carrer Lepant, 150, Barcelona (CP 08013) or by using the form at https://www.auditori.cat/contacte. This claim procedure (envisaged in article 13 of Royal Decree 1112/2018) entered into force on 20 September 2020.
Communications sent for the reasons stated in this section will be handled by the Communication and Marketing Department, as the department responsible for the accessibility of the Consortium's website.


How to request content in an accessible format
If you need information in a different format, please contact us at the e-mail address comunicacio@auditori.cat, stating:

• The URL of the content
• Your name and e-mail address
• The format in which you need the information


Additional Information
The Consortium is working to comply with the accessibility requirements to the greatest possible extent in order to provide universal access to the content by all persons who view it, regardless of their physical, sensory or intellectual abilities, and the systems or resources used (browser, device, connection speed, etc.).
In accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016, public-sector websites and mobile applications must be accessible, and that accessibility must be achieved in accordance with the UNE - EN 301 549:2019 standard on accessibility requirements. This standard is primarily based on the Web Content Accessibility Guidelines (WCAG) 2.1 published by the World Wide Web Consortium (W3C) in August 2018.
The Consortium wishes to fully comply with the website accessibility guidelines. European regulations require level AA compliance by the public-sector.
The website is optimised for 1,024 x 768 resolution. If you have a monitor with higher resolution, the size of the letters may be seen too small in some cases. The fonts have been defined to make it possible to increase or decrease their size using the browser's options.
This website has been tested and is optimised for HTML5-compatible browsers and provider-supported versions. The use of different browsers or versions not supported by providers may not allow correct viewing or availability of documents or other functionalities. Updates or browsers may be obtained from the browser providers' websites.
Moreover, for the correct functioning of the website, the browser must have the use of JavaScript and cookies activated (see the Cookie Policy section).
Due to the large number of documents made available through the website, there may be content that does not comply with the required accessibility guidelines. Please send any suggestion or comment through the channels stated in the “Submission of suggestions, complaints or claims” section.
Resources that may help improve accessibility of the content from your device: AbilityNet - My computer my way, Additional information on how to customise our website appearance.

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